Alternative Dispute Resolution

What is Alternative Dispute Resolution? (ADR)

Alternative Dispute Resolution (ADR) is a voluntary process for resolving conflicts in special education in a neutral, respectful, and compassionate setting. It utilizes transparent communication, collaboration, and mediation to reach a fair agreement that aligns with the interests of all parties. This process encourages parties to reach innovative and mutually acceptable solutions to resolve their issues. 

How to get started

Complete the Google intake form found at www.lakecoe.org/selpa. If you are unable to access the form via the Internet, call (707) 262-4131 for assistance. 

Services We Provide

Neutral SELPA Case Review: A neutral party review that may include records review, observation of student and/or environment, and/or verbal communication to provide an analysis of the current area of concern. 

Neutral SELPA IEP Support: Recommended when the IEP meeting would benefit from the added support of a neutral party to ask for clarification and to ensure positive reciprocal communication. 

SELPA Facilitated IEP: A neutral SELPA team member will facilitate a formal IEP meeting to address concerns related to the IEP and support in reaching a mutually agreeable solution. 

Benefits of ADR

FREE: ADR provides neutral services at no cost to interested parties. 

CONFIDENTIAL: The ADR process is voluntary and confidential. 

COLLABORATIVE RESULTS: Families and districts work together to reach mutually acceptable solutions. 

INDIVIDUALIZATION: The ADR process is individualized to meet the unique needs of all involved parties.  

LEGAL SAFEGUARD: Families maintain rights to due process under the Individuals with Disabilities Act (IDEA)

The Lake County SELPA recommends making contact with your child’s administrative staff with any questions or concerns about your child’s special education programming. Click on the CHILD FIND tab for district contact information.

Constituent Support Services

The Constituent Support Services Office, part of the Special Education Division of the California Department of Education, is dedicated to resolving conflicts while preserving relationships.

To speak with a member of the Constituent Support Services Office, please call 800-926-0648 between Monday and Friday from 8:00 AM to 5:00 PM.

Outside of these hours, please leave a voicemail, and they will return your call within 24 hours. You can also reach them by email at SEDCO@cde.ca.gov.